Merchant dashboard UI design + prototype

Designed Stronghold’s merchant dashboard from high-fidelity Figma designs through to a fully interactive Webflow prototype, bringing responsive layouts, interactions, animations, and user flows to life.

Role

Product discovery, stakeholder alignment, UI design, prototyping, and design-to-engineering handoff.

Collaborated with

CEO; VP of Revenue; Lead Engineer

Tools used

After establishing Stronghold’s refreshed brand system across its marketing ecosystem, I extended that visual language into the product experience to create greater consistency across every digital touchpoint.

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The challenge

Stronghold’s refreshed brand had not yet been fully carried into the product experience. The Merchant Dashboard needed a more cohesive visual system, clearer UI patterns, and a stronger responsive experience across desktop and mobile.
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The engineering team also needed more than static mockups to understand how complex interactions, states, and responsive behavior should work in the rebuilt front end.
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The solution

I began with a full audit of the existing Merchant Dashboard, identifying opportunities to improve usability, consistency, and key UI patterns. I also led stakeholder conversations with the CEO, Operations Manager, VP of Revenue, and Engineering Director to better understand merchant pain points, upcoming product needs, and broader business goals.
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From there, I designed the new dashboard experience in Figma, creating high-fidelity UI across customer overviews, transactions, settlements, reports, data visualizations, PayLink flows, and merchant financing.
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I then translated the designs into a fully interactive Webflow prototype to demonstrate responsive layouts, transitions, interactions, progress states, and other interface behaviors.

The prototype became a working reference for engineering, creating a clearer bridge between design and development and showing how the experience should behave across desktop, tablet, and mobile.
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Figma Designs File. Click on image to open Figma file.

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Merchant Dashboard Create PayLink Screen. Click on screen to open prototype page.

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Merchant Dashoboard Transaction Screen. Click on screen to open prototype page.

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Merchant Dashboard Rewards Program Screen. Click on screen to open prototype page.

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Product Expantion with New Merchant Financing Program

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Merchant Dashboard Mobile Screens

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The outcome

The redesign created a more consistent and polished product experience, improving the clarity and usability of the Merchant Dashboard while strengthening Stronghold’s credibility with merchants.

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The interactive Webflow prototype gave engineering a much clearer implementation reference and shared understanding of the intended experience, helping communicate responsive behavior, interactions, and UI states before development began.

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With the prototype in place, the engineering team was able to move quickly and successfully implement the new front-end UI in just one week.